Customer Support

Duplicate Card Request Procedure

In most cases you should contact the location where you took the class and they will process the request for a duplicate card.

If you have a copy of your AHA card, the course location and phone number are on the back of the card in the field titled "Course Location". If your class location is no longer affiliated with the CPR Lady, they are not authorized to issue a duplicate card. In situations such as this follow the process below.

Option #1 - By Mail

All items below are REQUIRED to process your request:

• Enclose a note that includes as much of the following information as possible. The more information provided, the easier it is to find your course entry and reprint your AHA card(s).
• Name on card
• Class type (BLS, ACLS, PALS, etc.)
• Date of class
• Instructor name
• Your contact information (phone # / email) if additional information is required
• Enclose a self-addressed stamped envelope to mail your AHA Provider card back to you. Use a standard letter #10 envelope. The address you write on this envelope is where your card(s) will be mailed. Postage is REQUIRED, meeting USPS First Class Postage rate.
• Replacement fee - $15.00 for EACH card (e.g. BLS, ACLS, PALS, etc...) in the form of cash or check (no credit cards accepted)
• Make check payable to The CPR Lady, Inc.

Mail the note, the self-addressed stamped envelope, and replacement fee for the
card(s) requested to:

The CPR Lady, Inc.
c/o Angelica Dudley
81 Courant
Irvine, CA 92618

Option #2 - Phone/Pick Up

When the student has an urgent need for replacement/duplicate card(s), contact The CPR Lady, Inc. Training Center by phone.

• Phone # is 949-651-1020.
• Make arrangements to pick up card(s) at address:
  81 Courant
  Irvine, CA 92618
• Replacement fee of $15.00 for EACH card (e.g. BLS, ACLS, PALS, etc...) + $10.00 rush fee in the form of cash or check (no credit cards accepted)
• Make check payable to The CPR Lady, Inc.

AHA Card Verification

Automated verification of student course completion based on a specific course type and date. NOTE: All fields are required.

Student’s First Name:
Student’s Last Name:
Course Type:	selectedSelect OneHealthcare ProviderACLS ProviderPALS ProviderHeartsaver CPR AEDHeartsaver First Aid [no CPR]Hearsaver First Aid CPR AEDHearsaver Pediatric First AidBloodborne PathogensECG & PharmacologyAirway Management
Course Date: (MM/DD/YYYY)
Verify